McDonald’s taps company veteran as its first global customer officer


A pedestrian walks past an American fast-food hamburger restaurant chain McDonald’s logo seen in Hong Kong.

Budrul Chukru | LightRocket | Getty Images

McDonald’s announced Monday it has tapped company veteran Manu Steijaert as its first global chief customer officer in its latest step to improve the digital and in-person customer experience.

In Steijaert’s new role, which starts Aug. 1, he will report to CEO Chris Kempczinski and serve as the head of the newly created…


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